Case Studies - Proven solutions for real-world problems.

We believe in efficiency and maximizing our resources to provide the best value to our clients. The primary way we do that is by re-using the same five projects we’ve been developing for the past decade.

Case studies

KL

KGSC Logistics LLC

Logistics SaaS, White-Labeled RipTide / Clickship

Logistics Operations Across Florida and the Caribbean

KGSC Logistics LLC, based in Davie, Florida, operates as a receiver and freight forwarder serving Bahamas- and Jamaica-based importers and courier services.

We deployed a white-labeled version of the logistics-focused RipTide distribution, built on Clickship.app, to unify shipment workflows, customer visibility, and operational coordination.

KGSC is a strong example of how RipTide can be white-labeled for logistics operations, giving a regional freight and forwarding business a clearer operational backbone and a more useful customer-facing workflow.

Justin Ritchie, Founder / Chief Technology Officer
JL

JLRMC Ltd

Fraction CTO, EX Folio Implementation

Fraction CTO Support for a Distributed Caribbean Operation

JLRMC Ltd initially came to EX Labs for a stronger web presence through our EX Folio platform and a more credible digital foundation for the business.

As the organization’s operational needs expanded, the engagement grew into Fraction CTO support covering systems planning, team coordination, and the technology needs of a dispersed regional operation.

JLRMC is the kind of engagement where a clean web foundation quickly grows into broader technology leadership. The real value comes from helping a distributed team make better operational decisions with clearer systems and steadier technical direction.

Justin Ritchie, Founder / Chief Technology Officer
FC

First Care Medical

DevOps, Software Development Support

DevOps and Software Delivery Support for Regional Healthcare Access

First Care Medical is a medical services platform designed to facilitate more affordable access to private medical services across The Bahamas, Jamaica, and the United States.

EX Labs was brought in through Caribbean Local Ltd to audit the codebase, stabilize infrastructure, and support deployment for a new module and ongoing feature delivery.

This engagement was about bringing stability and delivery discipline to a healthcare platform that needed both infrastructure support and practical engineering follow-through in order to keep moving.

Justin Ritchie, Founder / Chief Technology Officer
MM

Municipal Motors

Fraction CTO, RipTide Implementation

Business Optimization

We adapted components of the Rip Tide platform to support an internal dashboard and customer-facing workflows for a more efficient operating model.

The engagement focused on reporting, account management, and the kind of systems visibility that supports better day-to-day business decisions.

Municipal Motors needed more than software delivery. It needed practical systems leadership that could improve visibility, support daily operations, and make the customer portal genuinely useful to the business.

Justin Ritchie, Founder / Chief Technology Officer
RB

RA Balance

Health Management SaaS, RipTide

Get a hold of your health

We are tooling RipTide for RA Balance as a Health Management SaaS platform serving operations in The Bahamas, Florida, and Mexico.

The platform gives therapists and customers a unified dashboard for sharing data, monitoring health metrics, and layering AI-assisted interpretation into the care workflow.

RA Balance is a strong example of how RipTide can be adapted into a domain-specific platform, giving care teams and clients one place to manage data, visibility, and decision support.

Justin Ritchie, Founder / Chief Technology Officer
TB

The Bahamas Hideaway

Content Development, Publishing

Plan Your Island Escape

The Bahamas Hideaway signed onto our [EX Folio](https://exfolio.art) platform to create a stronger digital presence for a boutique vacation rental offering in Grand Bahama.

We supported the property with website presentation, visual storytelling, and search-focused content designed to help more travelers discover the listing and convert with confidence.

This project was about helping a destination property feel more polished, more discoverable, and more bookable online. EX Folio gave us the right foundation to support that.

Merilyn Ritchie, Content & Marketing Lead
TE

The Ecology Works

eCommerce, Content Strategy, Shopify Development

Expanding Customer Reach and Brand Awareness

From 2019 through 2023, we managed content operations, digital media, and ongoing Shopify development for The Ecology Works.

Our work covered a custom-tailored Shopify theme, SEO growth, lifecycle email campaigns, and remarketing efforts designed to increase visibility, conversion, and repeat sales.

The Ecology Works was the kind of account where brand, content, commerce, and campaign execution all had to move together. We helped shape that ecosystem over multiple years of steady growth.

Merilyn Ritchie, Content Management & Digital Media Lead
EL

EX Labs - Internal Development

Mobile App Product

Local Guide - Mobile App

Local Guide was developed as a mobile-first product for discovering places, services, and location-based experiences through a cleaner consumer interface.

The project combined app development with backend management tools so content, listings, and operational workflows could be handled efficiently from the web.

Local Guide let us build an internal product from the ground up and refine both the mobile experience and the supporting backend as the platform evolved.

Justin Ritchie, Founder / Chief Technology Officer
TA

The ArtList

Content Development, Publishing

Connecting Artists to Opportunities

TheArtList.com is the leading online resource for visual artists and photographers searching for income and exhibition opportunities. With over 55,000 registered artists and photographers and more than 7,000 galleries and organizations, it serves as a vital hub for creative professionals.

We developed a blog strategy tailored to TheArtList’s audience, creating SEO-driven, high-quality articles that resonate with artists and photographers. Each piece is designed to address creative challenges, highlight opportunities for exposure, and provide actionable insights, positioning TheArtList as an indispensable resource in the art and photography world.

The ArtList needed content that was useful, searchable, and genuinely relevant to working artists. Our focus was building a publishing rhythm that supported both discovery and trust.

Merilyn R, Project Lead
V

VisuEats

App development

Bringing new ideas to reality

We worked with VisuEats to shape and build an MVP focused on visual menu browsing, product discovery, and a smoother customer ordering experience.

The engagement covered mobile and web delivery, backend planning, and the early product decisions needed to move from concept to a stable release path.

VisuEats gave us room to explore new technologies for MVP development while staying focused on shipping a product experience that could grow into a stable platform.

Justin Ritchie, Founder / Chief Technology Officer

EX Labs has been a flexible Fractional CTO partner for our team, acting as a force multiplier through practical technology leadership and organizational support.

- JLRMC Ltd ( Bahamas )

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